Trying is believing, and we want you to try our products. To give you a stress-free shopping experience we offer free return shipping (US only) on all items purchased on our site. Items can be returned or exchanged for any reason for up to 30 days after purchase (as long as they are clean and unaltered), unless noted otherwise. All we ask is that you complete a Return Authorization Form. To request a return or exchange, please email firstname.lastname@example.org.
The above applies for our international customers as well, except that you will have to pay for your own return shipping. To avoid returns due to sizing, please refer to our sizing guide. If you need any additional sizing help or clarification, please feel free to email email@example.com for guidance.
We understand that shipping is not the cheapest for our international customers so we offer an international flat rate of $35, which includes approximately an equivalent subsidy that is offered to our domestic customers. International orders may be subject to to import duties and custom delays. We are not responsible for any customs related fees that you incur. Please consult your local government import office for up-to-date information and/or advice.